Employer Industry: Lead and Workflow Management for Home Improvement
Why Consider This Job Opportunity…
Opportunity to work from home after onboarding
$15,000 Life Insurance (Company Paid)
401K plan eligibility after 1 year of service with a company match of up to 4%
Weekly/monthly gift card drawings/contests for meeting goals
Career learning and development programs
Casual dress code
What To Expect (Job Responsibilities)
Answer incoming calls and respond to customer requests
Book appointments for members with a high degree of data accuracy
Maintain excellent written and verbal communication skills on a consistent basis
Identify and escalate issues to supervisors as needed
Adapt to fast-changing guidelines while assisting customers
What Is Required (Qualifications)
High school graduate or G.E.D.
Minimum of one year experience in an inbound/outbound call center or retail environment
Excellent oral and written communication skills
Ability to multitask while speaking on the phone and using a computer
Must be able to pass a background check
How To Stand Out (Preferred Qualifications)
Ability to type at least 25 words per minute
Experience in providing exceptional customer service and maintaining established quality requirements
#CustomerService #WorkFromHome #CareerDevelopment #HomeImprovement
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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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