Exceptional Family Member Program (EFMP) System Navigator

Exceptional Family Member Program (EFMP) System Navigator

Job Details:-

Hiring Organization:- Southwest Airlines

Employment Type:- Full Time

Work Hours:– 8 Hours

Locations:- USA

Jobs Description:

Duties
  • Perform intake evaluation for services and resources.
  • Advocate on behalf of the client to ensure that services provided are timely and available at the level required.
  • Adapt interview techniques to different personalities, challenges, or circumstances to overcome hesitation or build trust.
  • Build coalitions with internal and external partners or stakeholders to achieve common goals.
  • Analyze a situation to draw a reasoned conclusion and recommend one or more courses of action.
  • Assist in the training of paid and volunteer staff.
  • Coach and mentor families with advocacy to access available resources and services in support of their specific needs.
Requirements
Conditions of Employment
  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • This position requires regular contact with children under the age 18 and a favorable determination of suitability to do so.
  • Incumbent must be willing to undergo a specific initial background checks, investigation and periodic re-verification check of multiple agency records to obtain and maintain a suitable determination to occupy this position.
  • May occasionally be required to work other than normal duty hours.
  • Temporary Duty Travel (TDY) may be required up to 5%.
  • Term employment is subject to a one-year trial period. Employees serving a trial period can be removed with limited appeal rights.
Qualifications

Who May Apply: US Citizens

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In order to qualify, you must meet the education and experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Basic Requirement for an EFMP Systems Navigator:
A. Degree: Bachelor’s degree (or higher degree) in behavioral or social science, or related disciplines appropriate to the position, such as Social Work, Psychology, or Counseling.

-OR-

B. Combination of Education and Experience: A combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

-OR-

C. Experience: Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below:

Specialized Experience: One year of specialized experience which include: 1) Assisting with conducting family assessments to identify the need for professional special needs assistance (e.g., assistance with physical, developmental, emotional or intellectual issues); and 2) Assisting with developing care plans for families with special needs members. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-09).

-OR-

Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Social Work, Psychology, or Counseling.

-OR-

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Additional information
  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • Direct Deposit of Pay is required.
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
  • This is a(n) Installations Career Field position.
  • Multiple positions may be filled from this announcement.
  • Salary includes applicable locality pay or Local Market Supplement.
  • Permanent Change of Station (PCS) allowances may be authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government Interest.
  • Student loan repayment may be authorized.
  • Recruitment/Relocation Incentive may be authorized.
  • Credit for Non-Federal Work Experience and Certain Military Service for Determining Annual Leave accrual rate may be authorized.
  • Salary negotiations for those candidates who are new to Federal service may be authorized.
  • This is a Term position not-to-exceed 13 months. A Term position may be extended to a maximum of eight (8) years depending upon the needs of management. Contingent to specific conditions, individual(s) selected for this Term position may be eligible for conversion to a career-conditional or career appointment at a later date.
  • This is an obligated position. An obligated position is one to which an employee has statutory restoration rights or entitlement based on active military service, recovery from a compensable injury, or return rights based on an overseas tour. You will be asked to sign an agreement acknowledging that you are aware of the obligation and willing to be displaced under reduction in force procedures upon the return of the former incumbent.
  • Eligible for situational telework only, including emergency and Office of Personnel Management (OPM)-prescribed “unscheduled telework”.

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