Operations Analyst, Moderation
Job Details:-
Hiring Organization:- Roblox
Employment Type:- Full Time
Work Hours:– 8 Hours
Locations:- USA
Jobs Description:
We are searching for an innovative and results-driven Operations Analyst, Moderation to join our team at Roblox. If you are passionate about creating a safe and secure online environment for our users, then you might be the perfect fit for this role.To excel in this position, you will need to possess a strong understanding of moderation operations, along with exceptional organization and problem-solving skills. We are looking for someone who is an excellent communicator, is highly adaptable, and has a keen eye for detail.The right candidate for this role will have a passion for protecting our users, as well as a commitment to creating a positive and safe digital environment. If this sounds like you, we would love to hear from you!
Responsibilities:
- Monitor user activity and ensure a safe digital environment for users.
- Identify and address any potential issues or violations of rules and regulations.
- Develop strategies and procedures to improve the moderation process.
- Collaborate with other departments to ensure the safety of users.
- Analyze user data and reports to identify trends and areas of improvement.
- Respond to user inquiries in a timely and professional manner.
- Develop and implement policies and procedures to ensure compliance with legal regulations.
- Develop and maintain a database of user information and activity.
- Monitor user feedback and take appropriate action.
- Train and mentor new moderation staff.
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Excellent Communication Skills
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Ability To Work Independently And As Part Of A Team
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Knowledge Of Online Safety And Moderation Best Practices
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Strong Problem Solving And Critical Thinking Abilities
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Experience With Roblox Or Similar Platforms
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Strong Attention To Detail
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Knowledge Of Digital Media Trends And Platforms
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Ability To Multitask And Prioritize Tasks Effectively
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Risk Management
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Software Development
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Quality Assurance
- Process Improvement
- Strategic Planning
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Project Management
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Networking
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Troubleshooting
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Data Analysis
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Communication
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Problem Solving
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Analytics
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Customer Support
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Collaboration
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Moderation
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Communication
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Emotional Intelligence
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Leadership
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Interpersonal Skills
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creativity
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Organization
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collaboration
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Adaptability
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Problem-Solving
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Time-Management
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