Customer Service Representative (Remote in Maine)

Description

• Engage directly with customers for a variety of topics • Research and problem-solve for appropriate solutions • Utilize active listening, patience, empathy, and kindness

Requirements

• 2 years of customer service experience • Excellent communication skills (written, verbal, and listening) • Fluency in both Canadian French (Quebecois) and English • Ability to multi-task and perform well in a fast-paced environment • Proficiency in using computers for data entry and rapid navigation • Ability to adapt to change with the business needs • Flexibility to shift schedule and work overtime • Proven ability to maintain confidentiality • High school diploma or equivalent • Must be able to pass a background check

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Benefits

• Competitive wages • Medical & dental insurance • 401k • Ongoing training and development • Opportunities to become your best