About the position
The Patient Care Representative role at our busy dental office is designed for an enthusiastic individual who is passionate about helping others. This entry-level position involves engaging with patients over the phone, providing support, and contributing to the overall mission of improving patients’ lives. The role offers part-time hours with the potential for growth into a full-time position, and the ability to work from home on weekends is a key aspect of the job.
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Responsibilities
- Engage with patients over the phone to provide information and support.
- Assist patients with inquiries and help them understand their dental care options.
- Provide excellent customer service to enhance patient experience.
- Support the dental office team in various administrative tasks as needed.
Requirements
- Bilingual: Fluent in both English and Spanish (speaking and translating).
- Passionate about helping people and making a difference in their lives.
- Comfortable with phone conversations and patient interactions.
- Willingness to work part-time with the potential to grow into a full-time position.
Nice-to-haves
- Experience in a customer service role, preferably in a healthcare setting.
Benefits
- Opportunity for growth into a full-time position.
- Flexible working hours, including the ability to work from home on weekends.